
- East County -

Jillian Anderson
CALDRE #01395216
Operating Partner
Managing Broker
Executive Business Coach
(916) 708-0301
operatingpartner@heirloomventures.com
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Business Development
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Coaching / Consulting Agents
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Contract / Transaction Questions
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Team Building
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Expansion
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Agent Training
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Relocation Questions / Referrals
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Legal Dispute Resolution

Melissa Deltoro
CALDRE #01893360
East County Team Leader
(510) 258-3550
ECteamleader@heirloomventures.com
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Recruiting
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Retention
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Agent Training
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Business Development

Brian Anderson
Market Center Administrator
(925) 207-7164
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General Agent Questions
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Human Resource and Office Procedures / Policies
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1099’s Processing and Questions
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Agent Billing / Collection
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Credit Card Payment Authorization Forms
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Reports and Year-to-Date Production
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Company Dollar Reports
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Financial Coaching

Marissa Perry
Director of First Impressions
(925) 634-0033
ECfrontdesk@heirloomventures.com
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Greeting Clients & Agents
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Incoming Calls
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Update Phone Roster/Email Changes
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Distribute Incoming Faxes, & Mail
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Instructions/Maintenance on Office Equipment
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Printer & Copy Problems
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Telephone/Voicemail Issues
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Office Supplies
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Client Deposit Check Endorsement
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Team Leader/Broker Schedule Board
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Team Meeting Agenda/Presentation
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Transition of New Agents to Keller Williams Technology Assistance

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Brandi Underwood
CALDRE #01946706
Director of Productivity
(916) 792-2635
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Coaching
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Agent Training

Kellie Temby
CALDRE #01300549
Lead Launch Coach
(925) 550-6309
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Coaching
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Agent Training

Nicole Hunt
CALDRE #02035367
Launch Coach
(702) 327-6987
ECLaunch2@heirloomventures.com
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Coaching
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Agent Training
- Schedule Time with Leadership -

Jillian Anderson
CALDRE #01395216
Operating Partner

Melissa Deltoro
CALDRE #01893360
East County Team Leader
- Local Tour Meetings -
Brentwood Tour: Every Tuesday at 8:30 @ BJ's - 2365 Sand Creek Rd in Brentwood
- In-House TC -



- Lenders -

Keller Mortgage is a Nationwide Lender offering a Zero Plus Loan Program exclusively to our clients. Zero Plus means that they don't charge the traditional lender fees, like an Origination Fee, Processing Fee, Underwriting Fee, etc.

- Scott Leroy Marketing & ADAM -
Tech support for al of your Keller Williams tech questions! Password is: 429
When your listing goes LIVE, you will receive an email with a link to the marketing package. Check your email for "Listing Marketing | New Listing at...." the email will come from NOREPLY@BRANDCO.COM. Be sure to click on "UPDATE MY PROFILE" at the bottom to ensure your information is correct.
- Home Warranty -


- Title Companies -





- License Renewal -
C.A.R. Members: FREE 45-Hour Package!
KSCORE: Continuing Education
- NRDS ID -
Find your NRDS ID
Brentwood
Keller Williams East County
191 Sand Creek Rd. Suite 100
Brentwood, CA 94513
Hours
Monday to Thursday—8:30am to 5:00pm
Friday—8:30am to 12:00pm
Phone
925.634.0033
General eMail Address:
ECfrontdesk@heirloomventures.com
Office Wireless Internet:
Username Kw-bw1
Password 123456789
Office DRE License Number:
01434204
Office Tax ID Number:
77-0620177
MLS ID:
15582
NAIDS#:
OHDINC0177
NRDS#:
159501004
HUD Support:
1.866.777.2034
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ALC (Associate Leadership Council) meetings are held once a month. Please refer to the event schedule.
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Mailboxes: Please check your office mailbox on a regular basis and remove the contents.
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Access
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With your Key Fob you have access to the market center 24 hours a day, 7 days a week. Staff is available Monday-Thursday from 8:30am-5:00pm and on Friday's from 8:30 am-12:00pm.
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Payment for monthly bills is due on the 15th of each month. Credit card payments will be processed on the 15th of each month.
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Closings are processed in the order in which they are received and will be turned around within 24 hours of receiving them. Missing paperwork and/or incomplete documents will delay the processing of your closing.
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Your commission checks will be placed in your office mailbox in an envelope.